Ring Doorbell Not Charging

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Did you just get your Ring doorbell and it’s not charging? If that’s the case, it must be frustrating. But don’t worry, we have compiled a list of ways to troubleshoot the issue. These solutions will help you charge the Ring doorbell easily.

Ring App Battery Status:

If you’re having trouble with Ring Doorbell Not Charging, it might be a problem with the Ring app. you will need to refresh the app by following these steps:

  1. Open the Ring app
  2. Go to Devices
  3. Tap on your Ring Doorbell
  4. Select Device Health
  5. Under “Battery”, tap “REFRESH”

Check Your Power Supply:

If your Ring Doorbell is not charging, you should first check the power supply. Make sure that the Ring Doorbell is correctly plugged into an AC outlet. If it’s not, plug it in and let it charge for a few hours. You should also make sure that the power adapter is not damaged.

Reseting Your Ring Doorbell:

If your Ring Doorbell is still not charging, you can try resetting it. To do this, press and hold the reset button for 15 seconds. And then release the button.

Replacing the Battery:

If your Ring Doorbell is still not charging, you may need to replace the battery. To do this:

  1. Turn off the power to your Ring Doorbell
  2. Remove the faceplate
  3. Remove the battery
  4. Insert a new battery
  5. Reattach the faceplate
  6. Turn on the ability to your Ring Doorbell.

Check Your Wi-Fi Connection

Now you need to check if the Wi-Fi is connected to your ring doorbell or not. For this, you need to do the following steps:

  1. Open the Ring app
  2. Go to Devices
  3. Tap on your Ring Doorbell
  4. Select Device Health
  5. Under “Network”, make sure that it says “Connected”
  6. If you see a red “X” next to “Network,” your Ring Doorbell is not connected to Wi-Fi. To connect your doorbell to Wi-Fi, make sure your router is turned on, and there is an Internet connection, then go to the Ring app and set up your doorbell again.

Is USB Charging Cable For Your Doorbell Not Damaged:

If your Ring Doorbell is not charging, you should check the USB charging cable for damage. If the line is damaged, then you will need to replace it.

Is Ring Doorbell Receiving Power:

You’ll have to check, if your Ring doorbell is receiving power or not. For this you’ll need to:

  1. Open the Ring app
  2. Go to Devices
  3. Tap on your Ring Doorbell
  4. Select Device Health, under “Power,” make sure that it says “AC.”

If you see a red “X” next to “Power”, your Ring Doorbell is not receiving power. Now to solve this issue you can try changing the battery or the adapter to charge it.

The battery is Damaged on Your Ring Doorbell:

If your Ring Doorbell is not charging, you should check the battery to see if it is damaged. To do this:

  1. Turn off the power to your Ring Doorbell
  2. Remove the faceplate
  3. Remove the battery
  4. If the battery is damaged, you will need to replace it.

Circuit Breaker Has Tripped:

If your Ring Doorbell is not charging, you should check to see if a circuit breaker has tripped. To do this:

Go to your breaker box and flip the switch for the circuit that your Ring Doorbell is plugged into, if the button is in the “Off” position, then turn it back on.

Check the Temperature:

If it is too cold or hot outside, then this could be causing your Ring Doorbell not to charge. Ring Doorbells are designed to work in temperatures between -5°F (-20.6°C) and 120°F (48.9°C).

If the temperature is outside of this range, then you will need to bring your Ring Doorbell inside to a temperature within the operating range.

Ring Doorbell Notifications:

If you see a notification that says “Ring Doorbell Not Charging,” then this means that your Ring Doorbell is not receiving power. To fix this:

Make sure that the Ring Doorbell is correctly plugged into an AC outlet. If it is, try resetting the doorbell by pressing and holding the reset button for 15 seconds. You will need to replace the battery if you still see the notification after resetting the Ring Doorbell.

Voltage From Your Doorbell Transformer:

If your Ring Doorbell is not charging, you should check the voltage from your doorbell transformer. Ring Doorbells require a minimum of 16 volts to operate.

To check the voltage:

To check the voltage of the doorbell, remove the faceplate from your Ring Doorbell, and do the following steps:

  1. Use a voltmeter to test the voltage at the two terminals on the back of the Ring Doorbell
  2. If the reading is below 16 volts, then you will need to replace your doorbell transformer.

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